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Transparent, published fees
No hidden charges, no surprises. Our standard service fees are published here in full so you always know exactly what you are paying for.
Three clear ways to work with us
Tenant Find
TENANT FIND - ONE-OFF
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Free rental assessment and launch advice
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Marketing on major portals and our website
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Accompanied viewings and feedback
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Offer negotiation and holding-deposit administration
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First 2 tenant references included
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Right to Rent checks and record keeping
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Tenancy agreement and electronic signing
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Collection of first rent and tenancy deposit
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Deposit registration if selected - separate £60 fee
MOST POPULAR
FULL MANAGEMENT - MONTHLY
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Includes all Rent Collection services
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Primary point of contact for tenants
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Routine repairs and maintenance coordination
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Authority to instruct reasonable repairs up to £250 per item
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Routine visual inspection approximately every 6 months
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Compliance-date monitoring and renewal arrangements
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Licensing application administration included - council and
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third-party costs remain payable
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Combined check-in and check-out service included
Full Management
RENT COLLECTION - MONTHLY
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Tenant Find work is available where we introduce the tenant
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- the one-off Tenant Find Fee is separate
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Collection and remittance of rent due
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Monthly landlord statements
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Routine arrears chasing and payment reminders
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Right to Rent re-checks where required
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Rent and payment record administration
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Maintenance management is not included
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Small maintenance arrangements available at £60 per instruction
6% of annual rent
Minimum fee £600
The fee is earned when an accepted applicant enters into a binding tenancy and is normally deducted from the first month's rent.
6% of rent due
Minimum fee £108 per month
Initial service period: 24 months. Full Management includes Rent Collection; the percentages are not added together.
4% of rent due
Minimum fee £90 per month
Initial service period: 24 months. Fees accrue on the contractual rent due, although deduction may be deferred while arrears are outstanding.
Council application fees, plans, certificates, specialist reports, remedial works and other third-party costs remain payable by the landlord.
SET-UP, TAKEOVERS & REFERENCES
Landlord Onboarding & Set Up - once per new
agency instruction £360
Existing-tenancy Rent Collection takeover £180
Existing-tenancy Full Management takeover £420
Deposit registration - where Riviera protects the
deposit £60
First 2 tenant references - where Tenant Find
Fee applies Included
Additional tenant reference £60 each
Landlord-supplied tenant reference £60 each
Guarantor reference £72 each
TENANCY ADMINISTRATION
Annual rent review / statutory rent increase administration £150
Tenancy variation £120
Change of tenant / sharer £180 + references
Early surrender administration £300
Formal deposit dispute submission £180
Additional property inspection £78 per visit
NRL / HMRC administration £90 per report
Court / Tribunal attendance £150 per hour
Legal / possession work Quoted separately
MAJOR WORKS & LICENSING
Major Works coordination - Full Management 12% of invoice
Minimum Full Management Major Works fee £180
Major Works coordination - Rent Collection / Tenant Find 10% of invoice
Major Works charges apply only to projects over £1,500 that require meaningful coordination, such as multiple contractors or quotations, scheduling, progress monitoring or refurbishment oversight. Related invoices are treated as one project.
Licensing application administration – Full Management Included
Licensing assistance - Rent Collection / Tenant Find From £420 + costs
Fees to Landlords - Additional fees and charges
Within the initial 24 months: remaining contracted monthly fees for the balance of the initial term are also payable. After 24 months: 30 days' notice and the £250 handover fee. No handover fee applies where a landlord merely switches between Riviera service levels.
Check-In / Check-Out
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Combined check-in and eventual check-out service - Tenant Find / Rent Collection £120
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Combined check-in and check-out service - Full Management Included
Rent Collection Maintenance
Small maintenance / contractor arrangement £60 per instruction
Offboarding & Service Changes
Offboarding & handover fee when Riviera appointment ends £250
COMPLIANCE & SAFETY SERVICES
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Gas Safety Certificate £96
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EPC £120
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EICR From £240
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PAT Testing £144
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Water & Bacterial Testing £216
Supplier prices may change where the underlying contractor price changes. Remedial works and other third-party costs are separate.
INVENTORY & PROPERTY REPORTS
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Inventory - 1 bed unfurnished £144
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Inventory - 2 bed unfurnished £168
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Inventory - 3 bed unfurnished £192
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Inventory - 1 bed furnished £180
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Inventory - 2 bed furnished £204
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Larger / 4+ bed inventory Quoted
Inventories are completed by an independent professional inventory clerk. The £120 combined check-in / check-out service is carried out by a Lettings Riviera representative and is separate from the inventory.
MARKETING & APPOINTMENT TERMS
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Two-month sole-agency period starts on the Marketing Start Date
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Withdrawal in the first two months: £300 plus actual property-specific marketing costs
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After two months with no tenant secured: 14 days' notice plus actual marketing costs only
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Introduced applicants remain protected for 6 months after termination
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Rent Collection and Full Management have an initial 24-month service period
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Normal voids carry no monthly fee and the original 24-month clock continues
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Early termination in the initial term: remaining contracted fees plus £250 handover fee
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After 24 months: 30 days' notice plus £250 handover fee
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Upgrades do not restart the 24-month clock; downgrade charges reflect the remaining fee difference
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Ongoing percentage rates are fixed for the initial 24 months
Fees to Landlords - Other services and key terms
Payment Notes
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Invoices are payable within 7 days unless deducted from rent or client funds
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Authorised contractor and compliance costs may be deducted from rent held or requested in advance
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Monthly fees are calculated on rent due; deduction may be deferred while arrears remain outstanding
Check-In / Check-Out
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Tenant Find / Rent Collection combined service £120
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Full Management combined service Included
Important
This fee schedule is a summary and must be read with the signed Lettings Riviera agency agreement.
The signed agreement and any written Special
Commercial Terms take priority if there is a conflict.
A clear, professional letting process
1
Valuation & advice
A free rental valuation with clear guidance on likely rent, demand and the best service structure.
2
Marketing & viewings
Standout listings on all major portals, a To Let board and accompanied viewings with feedback.
3
Referencing & Right to Rent
Independent checks on identity, affordability, employment and previous landlord history.
4
Tenancy & compliance
A suitable AST drafted and signed, with EPC, gas, electrical and 'How to Rent' documents in place.
5
Move-in & deposit
First rent and deposit collected, deposit protected with a Government-approved scheme, keys released.
6
Ongoing management
Rent collection, statements, 6-monthly inspections, maintenance and compliance — to your service level.
Client Money Protection
All client funds held in protected, approved accounts.
Deposit Protection
Government-approved deposit protection schemes.
Compliance Management
Support with property compliance requirements, including gas safety, EICRs, EPCs and licensing.
No Hidden Fees
No concealed contractor referral charges, ever.
Client Money Protected by Client Money Protect (membership no: CMP014702)